How BANG collects, uses, protects and retains personal information when you browse our website, create an account, contact us or place an order.
Last updated: 29 September 2026This website is operated by BANG, a UK clothing business selling BANG T-shirts and related products online.
Contact: orders@bangtshirt.com
Business address: This should be completed with BANG's current UK geographical or registered business address before publication where required.
This Privacy Policy explains the personal information BANG processes through the website and related customer services. It should be read together with our Terms & Conditions and Returns information.
When you place an order, we may collect information needed to fulfil it, such as your name, email address, telephone number where provided, billing details, delivery address, products ordered, order value, delivery information and order status.
If you create an account, we process information such as your name, email address, account credentials and account/order history. Passwords are stored using password hashing rather than being stored as readable passwords.
If you contact BANG, we may process your name, email address, telephone number if supplied, order information and the contents of your enquiry so that we can respond and keep an appropriate support record.
If you submit a review or comment, we may process the name you provide, the location information you choose to publish, your review text and any optional contact details you provide. Optional telephone details should not be displayed publicly unless the website specifically says they will be.
If you actively subscribe to BANG marketing communications, we may store your email address, subscription status and consent information, including when consent was recorded. You can unsubscribe from marketing communications.
Like most websites, the server and security systems may process technical information needed to operate and protect the service, such as IP address, browser/device information, request times, pages requested and security or error information. We use this information for essential operation, security, troubleshooting and fraud prevention.
We do not intentionally ask for sensitive personal data through the normal shopping process. Please do not submit health information, identity documents, passwords or other unnecessary sensitive information through contact forms.
BANG uses personal information only where there is a valid reason to do so. Depending on the circumstances, this can include:
We do not sell customer personal information to third parties.
Where UK data-protection law requires a lawful basis, the basis depends on what we are doing with the information.
Where processing is based on consent, you can withdraw that consent. Withdrawal does not normally affect processing that took place lawfully before consent was withdrawn.
Online payments are handled through Stripe. BANG does not need to receive or store your full card number to process a normal Stripe checkout.
Payment and transaction information may be processed by Stripe as an independent service provider under its own privacy information and terms. BANG receives the payment and transaction information needed to identify and fulfil the order, reconcile payments and handle refunds or disputes.
Do not send full card numbers, security codes or passwords to BANG by email or through a contact form.
We only share information where it is necessary for the relevant purpose, required by law, or otherwise permitted by applicable data-protection rules.
Service providers should only receive the information necessary for their role. Where applicable, BANG expects processors to handle information under appropriate contractual and security arrangements.
BANG may use strictly necessary cookies or similar storage needed for functions such as maintaining a shopping session, customer login, security and the operation of the website.
These essential technologies are different from optional analytics or advertising cookies. BANG does not describe optional tracking as essential merely because it may be useful to the business.
If BANG introduces non-essential analytics, advertising or other tracking that requires consent, the website should provide the appropriate information and consent controls before that processing begins.
Your browser may also store technical information locally. Blocking all cookies can prevent some shopping, login or checkout features from working correctly.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, accounting, tax, fraud-prevention and dispute-resolution requirements.
Examples include:
Retention periods may vary depending on the nature of the record and legal requirements. When information is no longer required, it should be securely deleted or anonymised where appropriate.
Depending on the circumstances and applicable law, you may have rights including:
These rights are not absolute and exceptions can apply. For example, BANG may need to retain certain records to comply with legal obligations or establish, exercise or defend legal claims.
Contact orders@bangtshirt.com and explain what you need. We may need to verify your identity before releasing or changing personal information, particularly where the request concerns an account or order.
We will deal with valid requests within the period required by applicable data-protection law. If we need more information to identify the request or verify your identity, we may ask for it.
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, loss, misuse or disclosure.
No internet transmission or storage system can be guaranteed completely secure. If we become aware of a personal-data incident that requires notification under applicable law, we will take the required steps.
Customers should use a unique password for their BANG account and should never share their password or payment security information with anyone.
For privacy questions or requests:
Email: orders@bangtshirt.com
If you are unhappy with how BANG has handled your personal information, please contact us first so that we can investigate the issue. You can also complain directly to the UK's Information Commissioner's Office (ICO).
Privacy information should be reviewed whenever BANG changes how it collects, uses, shares or retains personal information. We may update this page for that reason. The current version will be published on this website with its update date.